FAQs

Service area

We provide Professional Pet Sitting Services for a large part of Multnomah and Clackamas Counties. Our ‘family’ is based in Milwaukie, Oregon. We welcome all pet sitting inquiries as we may be able to provide service on a case by case basis or offer a referral for those outside our service area.

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Pet sitter experience

Our many years of experience and trainings are passed down to each team member to ensure we are prepared for anything that can happen. FurEver Family Pet Services is 100% insured. We hire only the highest quality professionals to join our team so they will offer our clients specialized care with a personal touch. We

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Why we cross-train

Our motto is “Life Happens.” People get sick, busy, and some lucky people might get a last-minute invite to sneak out of town for a weekend. Because these things happen, FurEver Family Pet Services believes in using a cross-training protocol to ensure your pet will always receive the highest quality of care at any given

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What types of animals do you care for?

All animals, we don’t discriminate! Please let us know ahead of time if your pet(s) needs a slower introduction, are more comfortable with a male or female sitter, or is prone to any specific triggers. We want to ensure everyone is set up for success!

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Visit updates

We will provide a full update at each visit, along with pictures of your pets and/or home, so you know how everything is going while you are away. These updates will be posted in your client portal for easy reference, and will be delivered to you via email by our software system.

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Dog trainings and walks

We welcome the opportunity to continue and support any training you are working on while we are with your pets. Please contact us if you would like to go over specific training instructions. We are not certified dog trainers, however we are happy to provide consistency with your trainings and the specific commands you

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Pet sitting software

FurEver Family Pet Services offers our client’s a personalized Pet Sitting software called Time To Pet. An account is set up on our client’s behalf through email. With this account, you can manage your pets and home information, provide immediate updates to your pet sitter, schedule or cancel services, pay invoices and much more. You

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Scheduling visits

We work to meet each scheduling request quickly and responsibly. Please schedule your visits as soon as you are able to ensure availability and your ideal time slot. Reservations for existing clients can be scheduled through your client portal. Scheduling is done on a first come first serve basis, in time blocks, as we cannot

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Cancellations and returning home

We understand life happens. When possible, contact us 24 hours before service is scheduled to start in order to avoid the cancellation fee. Any cancellations that are less than 24 hours in-advance will forfeit any refund or credit. Upon your return home, please send a message through your client portal to let us know that

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