All communication regarding FurEver Family Pet Services must be conducted on your private client portal, through the office number (call or text (971) 331-4404 Mon-Fri 9am-5pm), or on the company’s email. Calling and/or texting any employees on their private cell phones is strictly prohibited. Using other methods to communicate such as private email and Facebook are also prohibited. This helps keep all sitters and clients on the same page and leaves no room for error. In the event of an emergency, using your client portal is the quickest way to reach us, as we see all messages that come in immediately. We do encourage you to utilize your portal for all communication.