We will make all attempts to contact you and take your pet(s) to your preferred veterinarian or emergency facility. If your pet requires medical care, we will contact you as soon as possible and keep you informed throughout.

It is important to be prepared in the event something does occur. As people are often away on holidays, weekends and overnights at times when your vet is typically closed, we will take your pet(s) to one of the local emergency veterinary clinics. We will talk with you about this at the time we meet as well as arrangements for payment and the paperwork for the emergency clinic. Please keep all of your vet information current in our system. If a situation does arise we will contact your vet or an emergency facility and act in the manner that they deem necessary for your pet(s) health, safety or survival.