Hello From FurEver Family!

Pet Sitter Safety Guidelines

• Sitters are to report their temperature first thing in the morning and are required to report any suspected illness to management
• Wear a mask while in your home or in any public places
• Any additional supplies are brought with them so they can touch as little as possible
• They wash their hands for a minimum of 20 seconds upon arrival in your home, then, with clean hands, they clean/refill water and food dishes, and wash their hands before departing
• All surfaces touched while in your home (counters, door handles, light switches, keypads, lockboxes, leashes [if used], etc.) are sanitized prior to leaving, each visit
• If you have any additional precautions you’d like us to take, we are happy to oblige!

Client Safety Guidelines

• Wipe down any surfaces like door handles and faucet handles with an antibacterial cleaner or wipes before the pet sitter arrives for their visit
• Have soap, paper towels, and running water available
• If you are home and the pet sitter arrives for a visit, there are two options
  • Option one: after washing hands, you can prepare your pup(s) for their walk, and then do a hand-off at the door
  • Option two: keep a distance of 6 ft while FurEver Family Staff follows the procedures stated above
• If you or someone in your home becomes sick on a day where we have a scheduled visit, let us know as soon as possible so that we can cancel the scheduled visit and any upcoming visit(s)

One More Thing!

For vacations, it is always helpful to write us a note along with your service request outlining the day and time you are expecting to leave and return. Timing is everything in so many ways, especially with the care of your home and pets, we want it to be purrfect!

New to requesting services? Check out this helpful article to get all of the details! Requesting Services